The Impossible – The Final Chapter

It’s been a month now since I told you about the client who expected us to perform the impossible so I thought I’d bring you up to date. Sadly, not all stories have a happy ending…

Client: We’re still not happy with the rate of progress you’ve been making.

GFP: I’m sorry to hear that, but as we explained we need input from your team to help us in our task, and their time has been limited unfortunately.

Client: Yes we’ve heard all that before, but this is just an excuse as far as we are concerned. You’re costing us a lot of money at the moment and we don’t seem to be getting anything in return.

GFP: Forgive me, but we aren’t trying to make excuses – we’re just trying to piece together all of the facts and information to be able to present the best case for you. That’s what you want from us isn’t it? The best return on the project?

Client: That’s what we don’t understand – why do you need to do that?! You’ve got all the records in that bundle over there, can’t you just make it up what you don’t know or haven’t got?

GFP: Well, errr, actually NO. We can’t just go making things up. We are providing a professional service, and our reputation relies on us being just that – professional. We need to present details that will stand up to scrutiny by a third party.

Client: That’s the problem; that approach is getting us nowhere and taking ages. We don’t have time for this! And besides, your fees are far too expensive for us.

GFP: Well I’m sorry to hear you feel that way about our fees, but they are what we agreed at the outset for the services you wanted. Is there anything we can do to help on this?

Client: No. We’ve decided we don’t want your help anymore. Leave the site by the end of the week.

The end 😦

1 Response to “The Impossible – The Final Chapter”

  1. 1 Lessons Learnt « Derek Mynott's Blog Trackback on October 20, 2010 at 4:25 pm

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About Me

I’m now the Managing Director of Mynott Associates Limited my own specialist measurement business. I’ve been in the industry all of my life since I left school. My first job was with Bovis Construction as a management trainee where I trained to become a quantity surveyor. I’ve worked for contractors all through my career, I am FRICS, FCIOB and MCIHT qualified and act as an RICS assessor. I’m also a keen Arsenal supporter having followed them from a young boy

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